Computers and the Internet

Next, I’m going to read some aspects of life in America today. For each one, please say whether you are -- very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied. How about -- the effect that technology is having on U.S. society?

	Very satisfied	Somewhat satisfied	Somewhat dissatisfied	Very dissatisfied	No opinion
	%	%	%	%	%
2024	11	33	30	24	2
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Next, please say whether your overall view of technology companies, such as Amazon, Facebook and Google, is very positive, somewhat positive, neutral, somewhat negative or very negative.

	Very positive	Somewhat positive	Neutral	Somewhat negative	Very negative	No opinion
	%	%	%	%	%	%
2023 Aug 1-23	8	26	24	28	14	*
2021 Jan 21-Feb 2	11	23	20	23	22	1
2019 Aug 1-14	15	31	22	23	10	*
* Less than 0.5%
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Do you think the government should increase, decrease or not change its regulation of technology companies such as Amazon, Facebook and Google?

	Increase	Decrease	Not change	No opinion
	%	%	%	%
2023 Aug 1-23	49	18	32	1
2021 Jan 21-Feb 2	57	13	28	3
2019 Aug 1-14	48	10	40	2
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Now I am going to read you a list of institutions in American society. Please tell me how much confidence you, yourself, have in each one -- a great deal, quite a lot, some or very little. Large technology companies

	Great deal	Quite a lot	Some	Very little	None (vol.)	No opinion
	%	%	%	%	%	%
2023 Jun 1-22	11	15	44	29	1	*
2022 Jun 1-20	11	15	42	31	1	*
2021 Jun 1-Jul 5	12	17	38	30	2	1
2020 Jun 8-Jul 24	14	18	43	21	3	1
(vol.) = volunteered response
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Do you, personally, have an account on Twitter, or not?

	Yes, do	No, do not	No opinion
	%	%	%
2018 May 1-13	26	74	*
* Less than 0.5%
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Do you, personally, have an account on LinkedIn, or not?

	Yes, do	No, do not	No opinion
	%	%	%
2018 May 14-20	27	72	1
* Less than 0.5%
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Do you, personally, have your own page on Facebook, the social networking site found on the Internet, or not?

	Yes, do	No, do not	No opinion
	%	%	%
2018 Apr 2-8	56	44	*
2011 Oct 12-13	48	52	*
2011 Jan 28-30	43	56	*
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Unsolicited messages or ads, sent through spam email or appearing on your Facebook page, usually sent to try to sell you something?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	33	32	20	15	*
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Internet viruses?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	36	30	20	13	1
2011 Oct 12-13	29	29	22	20	*
2011 Jan 28-30	35	30	22	13	--
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned, or not concerned at all? How about -- Invasion of privacy?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	43	31	15	11	*
2011 Oct 12-13	30	32	21	17	*
2011 Jan 28-30	30	35	23	13	*
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Your personal information being sold to and used by other companies and organizations?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	55	25	11	8	*
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Spending too much time on Facebook?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	13	17	27	41	1
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Getting upset or feeling bad about yourself because of things you see others post?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	9	11	26	54	1
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Being attacked or shamed by others for things you say or do on Facebook?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	15	13	24	48	*
* Less than 0.5%
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In a typical week, do you personally, use the website Google, or not?

	Yes, do	No, do not	No opinion
	%	%	%
2018 Apr 2-8	74	26	*
2011 Jan 28-30	60	40	*
* Less than 0.5%
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How concerned are you about each of the following when using Google -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Having Google send you targeted ads based on your search and web browsing history?

Based on Google users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	26	29	27	17	*
* Less than 0.5%
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How concerned are you about each of the following when using Google -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Internet viruses?

Based on Google users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	34	27	20	19	*
2011 Jan 28-30	28	26	27	19	*
* Less than 0.5%
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How concerned are you about each of the following when using Google -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Invasion of privacy?

Based on Google users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	35	30	22	13	*
2011 Jan 28-30	25	27	29	19	--
* Less than 0.5%
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How concerned are you about each of the following when using Google -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Your personal information being sold to and used by other companies and organizations?

Based on Google users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	57	25	10	7	*
* Less than 0.5%
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How concerned are you about each of the following when using Google -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- Having Google track your location and location history?

Based on Google users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2018 Apr 2-8	44	26	17	13	*
* Less than 0.5%
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Next, I am going to read you a list of possible threats to the vital interests of the United States in the next 10 years. For each one, please tell me if you see this as a critical threat, an important but not critical threat, or not an important threat at all. Cyberterrorism, the use of computers to cause disruption or fear in society

	Critical	Important	Not important	No opinion
	%	%	%	%
2022 Feb 1-17	82	16	2	*
2021 Feb 3-18	82	16	2	*
2018 Feb 1-10	81	16	3	1
2016 Feb 3-7	73	22	3	1
* Less than 0.5%
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How many hours a day, if any, do you typically spend using smartphones and tablet computers? [OPEN-ENDED]?

	National adults	Smartphone/Tablet users
	%	%
None	31	--
One/Less than one hour	22	32
Two hours	11	17
Three hours	9	14
Four hours	6	9
Five or more hours	19	28
No opinion	*	*
Mean	2.7 hours	3.9 hours
Median	1 hours	3 hours
April 1-2, 2014; * Less than 0.5%
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Next, thinking about the advances in mobile technology and communication over the last decade, including cellphones, smartphones, tablet computers and wireless internet -- Has mobile technology increased your involvement in election campaigns and other political activities a lot, a little or not at all?

	A lot	A little	Not at all	No opinion
	%	%	%	%
2014 Mar 21-23	17	28	55	*
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As far as you are concerned, is the ability for you to use your computer, tablet or smartphone to work remotely outside of normal business hours and stay in touch with work remotely a positive development or a negative development?

Based on adults employed full or part time

	Strongly positive	Somewhat positive	Somewhat negative	Strongly negative	Does not apply (vol.)	No opinion
	%	%	%	%	%	%
2014 Mar 24-Apr 8	40	36	12	7	4	1
(vol.) = Volunteered response
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Now, I'd like you to think about any time you may spend doing your job remotely using a computer or other electronic device, such as a smartphone or tablet. In a typical seven-day week, about how many total hours, if any, do you spend working remotely?

Based on adults employed full or part time

	March 24-April 8, 2014
	%
None	29
One to two hours	20
Three to five hours	20
Six to 10 hours	15
Eleven to 20 hours	10
More than 20 hours	6
No opinion	1
Mean	6.3 hours
Median	3 hours
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Just thinking about your personal work situation, does your employer generally expect you to check email and stay in touch remotely outside of normal business hours, or not?

Based on adults employed full or part time

	Yes, does	No, does not	Does not apply (vol.)	No opinion
	%	%	%	%
2014 Mar 24-Apr 8	32	63	4	*
* Less than 0.5%; (vol.) = Volunteered response
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Has mobile technology increased your communication with friends and family a lot, a little or not at all?

	A lot	A little	Not at all	No opinion
	%	%	%	%
2014 Mar 21-23	62	27	12	*
* Less than 0.5%
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Has mobile technology increased the amount of work you do outside out of regular working hours a lot, a little or not at all?

Based on adults employed full or part time

	A lot	A little	Not at all	No opinion
	%	%	%	%
2014 Mar 21-23	32	36	32	*
* Less than 0.5%
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Has mobile technology increased, decreased or not affected the amount of shopping you do in person at retail stores?

	Increased	Decreased	Not affected	No opinion
	%	%	%	%
2014 Mar 21-23	22	19	59	1
* Less than 0.5%
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For each of the following, please say whether it is something you, personally, have, or do not have. How about -- [RANDOM ORDER]?

	Yes, have	No, do not have	No opinion
	%	%	%
A desktop computer
2013 Dec 5-8	57	43	*
2005 Dec 5-8	65	35	--
A laptop computer
2013 Dec 5-8	64	36	--
2005 Dec 5-8	30	70	--
Wireless internet access, or Wi-Fi, in your home
2013 Dec 5-8	73	26	1
A tablet computer, such as an iPad or Kindle Fire
2013 Dec 5-8	38	62	*
A smartphone, such as an iPhone or Android
2013 Dec 5-8	62	38	*
An iPod or MP3 music player
2013 Dec 5-8	45	54	*
2005 Dec 5-8	19	81	*
An e-reader, such as a Kindle or Nook
2013 Dec 5-8	26	74	*
An internet streaming service like Hulu, Netflix or Roku
2013 Dec 5-8	39	61	*
A video game system, such as X-Box or Playstation
2013 Dec 5-8	41	59	*
2005 Dec 5-8	36	64	*
A basic cellular phone that is not a smartphone
2013 Dec 5-8	45	55	*
2005 Dec 5-8 ^	78	22	*
A DVD player or Blu-ray player
2013 Dec 5-8 #	80	20	*
2005 Dec 5-8	83	17	*
A VCR
2013 Dec 5-8	58	41	1
2005 Dec 5-8	88	12	*
Cable TV
2013 Dec 5-8	68	32	*
2005 Dec 5-8	68	32	*
Satellite TV
2013 Dec 5-8	34	66	*
2005 Dec 5-8	30	70	*
* Less than 0.5%; ^ WORDING: A cellular phone; #WORDING: A DVD player
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Do you, personally, use the internet at your home, place of work or school? That could be through a computer, smartphone, tablet or other device.

	Yes	No	No opinion
	%	%	%
2013 Oct 3-6	87	12	1
2005 Feb 25-27 ^	76	24	--
2002 May 28-29 ^	68	32	*
2002 Mar 22-24 ^	69	31	*
^ WORDING: Do you, personally, use the internet at your home, place of work, or school?
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How concerned are you personally about the privacy of personal information you give out on the internet, as well as privacy regarding what you do on the internet -- very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	48	35	11	5	1
2000 Sep 11-13	53	29	14	4	*
* Less than 0.5%
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How concerned are you personally about -- Large online databases which publish telephone directories, property tax information, legal information and other publicly available records which allow database subscribers to investigate the lives of ordinary Americans? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	53	27	14	6	*
2000 Sep 11-13	60	22	12	6	*
* Less than 0.5%
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How concerned are you personally about -- Corporate websites gathering marketing information about consumers by tracking their online internet habits? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	40	34	19	7	*
2000 Sep 11-13	43	32	16	9	--
* Less than 0.5%
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How concerned are you personally about -- internet advertisers gathering marketing information about people who click on their ads by tracking their online internet habits? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	44	31	18	7	*
2000 Sep 11-13	44	30	19	7	*
* Less than 0.5%
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How concerned are you personally about -- The government's ability to "tap" into a suspect's computer and follow their internet usage? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	35	29	20	15	1
2000 Sep 11-13	47	26	16	11	*
* Less than 0.5%
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How concerned are you personally about -- The government's ability to "tap" into suspects' home computer files? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	41	26	20	12	1
2000 Sep 11-13	54	24	16	6	*
* Less than 0.5%
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How concerned are you personally about -- Software which allows the government to "tap" into all internet email, searching for incriminating evidence of any kind? Are you very concerned, somewhat concerned, not too concerned or not at all concerned?

Based on internet users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
2013 Oct 3-6	51	26	15	8	1
2000 Sep 11-13	63	23	9	5	*
* Less than 0.5%
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How concerned are you about each of the following when using Facebook -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- [RANDOM ORDER]?

Based on Facebook users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
Spam email
2011 Jan 28-30	26	24	32	19	*
Internet viruses
2011 Jan 28-30	35	30	22	13	--
Invasion of privacy
2011 Jan 28-30	30	35	23	13	*
* Less than 0.5%
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How concerned are you about each of the following when using Google -- very concerned, somewhat concerned, not too concerned or not concerned at all? How about -- [RANDOM ORDER]?

Based on Google users

	Very concerned	Somewhat concerned	Not too concerned	Not at all concerned	No opinion
	%	%	%	%	%
Spam email
2011 Jan 28-30	21	24	32	23	1
Internet viruses
2011 Jan 28-30	28	26	27	19	*
Invasion of privacy
2011 Jan 28-30	25	27	29	19	--
* Less than 0.5%
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How much time, if at all, do you personally spend using the internet -- more than an hour a day, up to one hour a day, a few times a week, a few times a month or less or never?

	More than an hour a day	Up to one hour a day	Few times a week	Few times a month or less	Never	No opinion
	%	%	%	%	%	%
2010 Dec 10-12	50	18	11	5	16	*
2008 Dec 4-7	48	17	12	5	18	*
2007 Dec 6-9	43	17	11	7	23	*
2006 Dec 11-14	37	19	13	8	24	*
2005 Dec 5-8	33	18	13	9	27	*
2004 Dec 5-8	32	16	19	8	25	*
2003 Dec 11-14	27	20	15	10	27	1
2002 Dec 5-8	26	16	18	12	28	*
* Less than 0.5%
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How much attention do you pay to ads you see on internet websites -- a great deal, a fair amount, not much or none at all?

Based on internet users

	Great deal	Fair amount	Not much	None at all	No opinion
	%	%	%	%	%
2010 Dec 10-12	2	8	44	46	*
* Less than 0.5%
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When you use the Internet, have you noticed that some advertisements seem to be directed specifically at you, and that those advertisements are related to websites you have previously visited?

Based on internet users

	Yes, have noticed	No, have not	No opinion
	%	%	%
2010 Dec 10-12	61	37	2
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As you may know, website advertisers are currently able to match advertisements to your specific interests. They do this by collecting data that shows what websites you have visited. Do you think advertisers should or should not be allowed to do this?

Based on internet users

	Yes, allowed	No, not allowed	No opinion
	%	%	%
2010 Dec 10-12	30	67	3
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Some people say the methods internet advertisers use to target ads to specific individuals are justified because they keep costs down so users can visit websites for free. Others believe the methods are not justified because the invasion of privacy involved is not worth it to allow people free access to websites. Which comes closer to your view -- [ROTATED: the methods are justified (or) the methods are not justified]?

Based on internet users

	Yes, justified	No, not justified	No opinion
	%	%	%
2010 Dec 10-12	35	61	3
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If you had a choice, which would you prefer -- [ROTATED: to allow all advertising networks to target ads specifically to you, allow only those advertising networks you choose to target ads specifically to you (or) to not allow any advertising networks to target ads specifically to you]?

Based on internet users

	Allow all	Allow only those chosen	Not allow any	No opinion
	%	%	%	%
2010 Dec 10-12	14	47	37	3
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How often do you, yourself, use the internet to do the following -- frequently, occasionally, rarely or never? How about for -- [RANDOM ORDER]?

Based on internet users

	Frequently	Occasionally	Rarely	Never	No opinion
	%	%	%	%	%
Sending and reading email
2005 Dec 5-8	67	20	6	7	--
2003 Dec 11-14	65	19	9	7	--
Using instant messaging
2005 Dec 5-8	16	12	14	58	*
2003 Dec 11-14	21	13	17	48	1
Shopping
2005 Dec 5-8	18	34	19	29	*
2003 Dec 11-14	15	34	20	31	--
Playing games
2005 Dec 5-8	16	12	16	56	*
2003 Dec 11-14	16	15	18	51	--
Checking news and weather
2005 Dec 5-8	45	27	11	17	--
2003 Dec 11-14	41	27	15	17	--
Making travel plans
2005 Dec 5-8	19	33	19	29	*
2003 Dec 11-14	18	26	19	37	*
Paying bills online
2005 Dec 5-8	27	13	10	50	--
2003 Dec 11-14	20	9	10	61	--
Budgeting personal finances
2005 Dec 5-8	17	12	12	58	1
2003 Dec 11-14	16	10	14	60	--
Finding medical advice
2005 Dec 5-8	10	31	27	32	--
2003 Dec 11-14	12	26	25	37	--
Watching video webcasts or clips
2005 Dec 5-8	8	14	18	60	--
Downloading music
2005 Dec 5-8	10	12	12	66	--
Reading "blogs" or web logs
2005 Dec 5-8	9	11	13	66	1
Buying/Selling products in online auctions
2005 Dec 5-8	7	16	17	60	*
* Less than 0.5%
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As you may know, there are websites known as "blogs" or "web logs," where people sometimes post their thoughts. How familiar are you with "blogs" -- very familiar, somewhat familiar, not too familiar or not at all familiar?

	Very familiar	Somewhat familiar	Not too familiar	Not at all familiar	No opinion
	%	%	%	%	%
2005 Feb 25-27	7	19	18	56	*
* Less than 0.5%
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How often do you, personally, read "blogs" on the internet -- every day, a few times a week, a few times a month, less often than that or never?

	Every day	Few times a week	Few times a month	Less often	Never	No internet access	No opinion
	%	%	%	%	%	%	%
National adults
2005 Feb 25-27	3	4	8	13	48	34	*
Internet users
2005 Feb 25-27	4	5	10	18	63	--	*
* Less than 0.5%
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And how often do you, personally, read "blogs" that deal with political issues -- every day, a few times a week, a few times a month, less often than that or never?

	Every day	Few times a week	Few times a month	Less often	Never	No internet access	No opinion
	%	%	%	%	%	%	%
National adults
2005 Feb 25-27	2	4	6	11	48	24	--
Internet users
2005 Feb 25-27	4	5	8	15	70	--	--
Blog readers
2005 Feb 25-27	7	13	20	41	19	--	--
* Less than 0.5%
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Do you get a lot of "SPAM" or unwanted email messages, or isn't this a problem for you?

Based on email users

	Yes, do	No, do not	No opinion
	%	%	%
2003 Apr 22-23	67	33	*
* Less than 0.5%
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In the past year, have you quit an email service or considered quitting an email service because of the amount of SPAM email you get? [IF YES, PROBE]: Did you quit or did you just consider quitting?

Based on email users who report getting a lot of spam email

	Yes, quit	Yes, considered quitting	No, did not	No opinion
	%	%	%	%
2003 Apr 22-23	13	24	63	*
* Less than 0.5%
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How closely have you followed "issues relating to privacy of personal information and use patterns on the internet" -- very closely, somewhat closely, not too closely or not at all closely?

Based on internet users

	Very closely	Somewhat closely	Not too closely	Not at all	No opinion
	%	%	%	%	%
2000 Sep 11-13	16	36	30	18	--
* Less than 0.5%
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Would you favor or oppose federal legislation which would force internet service providers to turn over email records and download logs as court evidence?

Based on internet users

	Favor	Oppose	No opinion
	%	%	%
2000 Sep 11-13	45	51	4
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In your opinion, should the federal government be paying [ROTATED: more attention to matters of internet privacy (or) less attention to matters of internet privacy (or) things are about right the way they are]?

Based on internet users

	More attention	Less attention	About right	Mixed/Neither (vol.)	No opinion
	%	%	%	%	%
2000 Sep 11-13	53	13	31	1	2
(vol.) = Volunteered response
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Do you think the federal government should do more or do less to ensure citizens' privacy online -- or is the federal government doing about the right amount now?

Based on internet users

	Do more	Doing right amount	Do less (vol.)	No opinion
	%	%	%	%
2000 Sep 11-13	50	41	6	3
(vol.) = Volunteered response
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Which political party do you think will be able to do a better job of dealing with matters of internet privacy in the coming years -- [ROTATED: the Democratic Party (or) the Republican Party]?

Based on internet users

	Democratic Party	Republican Party	Both/Neither (vol.)	No opinion
	%	%	%	%
2000 Sep 11-13	38	34	14	14
(vol.) = Volunteered response
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Computers and the Internet

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